SocialValue™ is committed to providing quality services to you whilst protecting your privacy and keeping your Personal Information safe. This policy outlines our ongoing obligations to you in respect of how we manage Personal Information provided to us, or otherwise collected by us, including through our website or in connection with our software as a service application and platforms (the “SocialValue™ Platform”). In this Privacy Policy, SocialValue™, we, us or our means Social Value Pty Ltd, ABN 60 621 828 573, a private limited company established and resident under the laws of Australia.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.
For the purposes of this Privacy Policy, “Personal Information” means information or an opinion that relates to an identified or identifiable individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and photograph or as otherwise defined under applicable law. This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.socialvalue.io, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Your Personal stored in a manner that reasonably protects it from misuse, interference, loss and from unauthorized access, modification or disclosure. This is done using information technology security systems, internal access controls, ongoing security training and independent privacy and security audits. We have established procedures for identifying and reporting privacy breaches and for receiving and responding to complaints and inquiries. We also conduct regular reviews of our Privacy Policy and the practices, procedures and systems implemented under our Privacy Policy.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. To dispose of personal information, we may anonymize it, delete it, or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for limited, but additional time periods after deletion due to all instances of your personal data not being deleting all at one.
Although we make reasonable efforts to protect your Personal Information from loss, issue or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the internet and storing information electronically. We cannot and do not guarantee absolute security.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
SocialValue™ will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Our website uses ‘cookies’ to help you personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. Cookies are uniquely assigned to you and one of their primary purposes is to provide a convenience feature to save you time. One purpose of a cookie is to tell the web service that you have returned to a specific page. For example, a cookie may help SocialValue™ record your specific information on subsequent visits. When you return to the same website, information you previously provided may be retrieved so your website experience can be customised. Cookies may also allow third parties, such as Google, to cause our content or advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If you choose to provide our website with personal information, this information may be linked to the data stored in the cookie.
This Policy may change from time to time and is available on our website. The most current version of the Privacy Policy will govern our collection, use and disclosure of information about you. We recommend you check our website regularly to ensure you are aware of the current Privacy Policy. If we make material adverse changes to this Privacy Policy, we will notify you by email and/or by posting a notice of the changes in this Privacy Policy prior to or on the effect date of the changes. By continuing to access or use our website after those changes become effect indicates acceptance of the revised Privacy Policy to the extent permitted by applicable law.
If you have any queries or complaints about our Privacy Policy please contact send us an email at hello@socialvalue.io.